Frequently Asked Questions
How can we get sample to test quality before placing larger order?
We are glad to inform that Our Sample department can dispatch samples to check the quality on customer's courier account (DHL/FedEx/UPS/TNT).
What is the normal lead time?
For stock items, we will send goods to you within 10-15 days after receiving your payment. For customized products, the delivery time is 30-45 days depending on the total quantity required.
What is your shipping terms?
We can arrange shipment by sea or by air according to your requirement. We will help you to choose the most efficient shipping way based on your detailed needs.
How do you control the quality?
We perform quality testing before starting bulk production. A strict quality control system is in place to ensure high standards. We also encourage customers to inspect goods before shipping.
How to proceed with the order if I have a logo to print?
First, we prepare artwork for visual confirmation. Next, we produce a real sample for your final confirmation. Once approved, we proceed to mass production.