QHow can we obtain a sample to test quality?
Our sample department can dispatch samples to check the quality via customer courier accounts such as DHL, FedEx, UPS, or TNT.
QWhat is the typical lead time for orders?
For stock items, goods are dispatched within 10-15 days after payment. For customized products, the delivery time is 30-45 days depending on the total quantity.
QWhat shipping terms do you offer?
We can arrange shipment by sea or by air based on your specific requirements and will help choose the most efficient method for your needs.
QHow is quality control managed?
We conduct quality testing before bulk production starts. A strict quality control system is in place, and we always encourage customers to inspect goods before shipping.
QWhat is the process for custom logo printing?
First, we prepare artwork for visual confirmation. Once approved, we produce a physical sample for final confirmation before proceeding to mass production.
QCan I request a custom color for the product?
Yes, in addition to our standard Black, White, and Pink, we offer custom color options to meet your specific design requirements.
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